Finance and Payments
Payments for trips, products and school meals
We are currently undergoing an important development that will enhance the way we process payments from you for trips, products and school meals.
As you are aware, we moved to Arbor last September and as our contract with Scopay is now due to expire, we are making the final transition by making the Arbor App our primary payment portal. We will be decommissioning and moving away from Scopay on Wednesday 1st July 2026. This will mean that we will not be able to accept any payments after 2.30pm on Tuesday 30th June on the Scopay app. You will still be able to use Scopay to make payments up to and including Tuesday 30th June (2.30pm), even for events that take place after that date, and we will keep a record of all payments received.
What this will mean for you and your child:
• All payments can be made online via Arbor, including cashless catering top-ups.
• You will be able to see what items your children have ordered from the canteen.
• You will be able to purchase products for collection from the Finance office which will be open before school, and at break and lunch times.
• You will be able to consent and pay for trips.
What Happens Next?
As of the 1st of July, you will find that the Arbor app will update with a new payment section. Please refer to the link below on how to access and navigate through the new payment options:
Parent Portal and App - Payments, School Shop, Meals, Clubs and Trips – Arbor Help Centre
We will continue to follow our normal procedures with regards school meals balance checking and will contact home should any additional spend is required.
We would like to thank you in advance for your patience while we make the final transition to Arbor.
Free School Meals
Your child may be able to get free school meals if you get any of the following:
Income Support
income-based Jobseeker’s Allowance
income-related Employment and Support Allowance
support under Part VI of the Immigration and Asylum Act 1999
the guaranteed element of Pension Credit
Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
Universal Credit - if you apply on or after 1 April 2018 your household income must be less than £7,400 a year (after tax and not including any benefits you get)
How to apply for Free School Meals
Please follow the links below to find out more:
for families living in Devon
Website - Free school meals - Support for schools (devon.gov.uk)
Phone - 0345 155 1019
for families living in Somerset
Website - Free school meals (somerset.gov.uk)
Email - fsm@somerset.gov.uk
Phone - 0300 123 2224
for families living in Dorset
Website - Dorset Council self-service portal
Email - freeschoolmeals@dorsetcouncil.gov.uk
Phone - 01305 221 090